When it comes to systems maintenance GraphicSolutions always has so much more to offer. Our experienced team is dedicated to providing the highest levels of service and support to customers large and small. For us, customer care really is the priority. Our objective is to get computer problems solved fast and efficiently.

As part of our maintenance package we offer eight working hour response, two preventative visits a year (all parts included) and, for an extra charge, a guaranteed swap out facility. Support is provided for PC’s incorporating Win 98, NT, 2000, XP Pro, Apple Systems from PowerMac to G5 and to make life easier payment can be made by monthly standing order.

Please call Keith or email keith@graphicsols.com for a quotation or site visit.

Graphics contract response times are 8 working hour, Monday to Friday 09.00-17.30, although, as all companies are different, GraphicSolutions Support provide tailored made contracts to suit clients’ requirements, offering a more effective and efficient solution.
All service calls are administered from our control centre based in Aldershot. Our field engineers are highly experienced and qualified within the field of IT including Apple Mac Systems and are supported by our main workshop, which provides a speedy turn around for both critical & non-critical equipment.

All engineers are dispatched with a detailed worksheets which will be signed off by the customer which will have all details of times, dates, actions taken and engineer's details of further action required. The service manager will progress all calls to ensure adherence to the contracted service as well as keeping the customer informed as to the status of all outstanding jobs.

Every fault logged by our service desk is allocated a job number for identification purposes. GraphicSolutions will endeavour to allocate dedicated engineers to customers’ sites for maximum efficiency.

GraphicSolutions achieves the highest levels of customer satisfaction through a total commitment to quality.

It is GraphicSolutions intention to create long-term relationships with its customers so we become your first point of call for all your IT requirements.

For an free quotation, please complete the below form